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Arun Co-Ordinated Community Transport


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Providing transport solutions for the local community

Social Car Services Minibus

This service offers support to those unable to use public transport through disability or frailty by offering a Volunteer Car Service to take clients to the dentist, doctors or hospitals both for appointments or visiting. Depending on availability, other trips and appointments can also be arranged.

This service will take clients wherever they wish to go, either locally or further away from home, at whatever time they wish to travel, according to the resources available. There is a charge for this service and all prices will be advised on booking and must be paid directly to the driver on completion of the journey, unless otherwise agreed. If the booking is to attend an appointment where a long delay may be expected, please advise our staff when booking as it may incur an extra cost.

Clients should also note that this service is entirely manned by volunteers and we are fully dependent upon the generosity of their time in order to carry out this service and therefore there may be some occasions when we are unable to meet all the requests for vehicles. Where instances of this happen we will advise at time of booking.

For those clients who wish to reclaim their expenses and need treatment by hospitals, dentists or other medical facilities not covered by the scheme, they may find they are able to reclaim some, if not all, of the expense back if they are in receipt of certain benefits. In these circumstances the client should enquire at the appropriate medical or government department. However, due to recent government policy some clients who have claimed their travel costs in the past, may find that they cannot reclaim all of the actual cost back. We regret ACCT are unable to advise in such cases and would remind all clients that it is the responsibility of the client to pay the driver and then reclaim their expenses at a later date.